This is your account number which helps us identify you as the account holder. This number should be referenced when contacting us or making payments.

This is the date by which the invoice needs to be paid. Failure to pay by this day may result in late penalty charges.

This is the total amount due including past and present amounts.

This is the address in which the meter is installed and the service is supplied.

This is the date that the bill was generated. Bills are due 20 days after the bill date.

This is the address in which the customer has requested the bills to be sent. It may or may not be the same as the service address.

This is a unique number used to identify the meter at your service address.

This shows the start date and finish date for the period in which usage is measured. It is often referred to as the billing period.

This shows the number of billing days you are being billed for on this invoice. It is the number of days between the start and finish meter reads.

This shows the number of kWh consumed for the billing period. It is the difference between the present and past meter reads.

This represents your total consumption (kWh) after the adjusted or loss factor is applied. Your consumption is adjusted to account for costs associated with electricity loss when travelling to your metered location.

This number represents the percent of electricity lost as it travels through the Local Distribution  Companies (LDC) distribution system to your meter. It is subject to change on an annual basis.

Important messages and regulatory updates are shown in this section.

The amount owed on your previous invoice.

This show the amount of your most recent payment.

This shows the amount of unadjusted electricity used and billed for in the last billing period.

This shows your past consumption history to make a quick comparison of year over year usage.

This shows the total of all charges related to the current billing period.

This amount shows all of the charges due including any past balances that payment has not yet been received.